Case Manager

Company: Catholic Charities of Santa Clara County
Location: San Jose, CA
Status: Part time temporary
Salary:
Close Date:

Job Description:
GENERAL NATURE OF POSITION: Provides case management/brokerage services with Carroll Inn residents to access medical, educational, social, prevocational, vocational, rehabilitative or other needed community services for eligible individuals. Contacts and collaborates with specific community agency personnel who provide other case management or treatment services for the residents of housing resources. Advocates for Carroll Inn residents when their tenancy is in jeopardy. Provides housing services information to residents of the facility. Organizes special tenant activities in the respective facilities. This is a 20 hour per week temporary position.

ESSENTIAL JOB FUNCTIONS:
• Provides identification of appropriate community resources and consultation to the client regarding those resources.
• Provides consultation in life skills including money management, community service access, etc.
• Provides office hours to assist tenants with maintenance of tenancy
• Coordinates services with psychiatrist, primary care physicians, vocational programs, therapists, legal representatives/guardians, Depts. of Mental Health and Alcohol and Drugs staff, parole and probation officers, judges, police and other community services/organizations to assure the individual’s access to services and the service delivery system.
• Assists clients in maintaining their HUD residential arrangements and in resolving crisis situations.
• Records services, maintains client files, completes monthly activity reports and other required documentation.
• Attends Carroll Inn staff meetings to facilitate coordination and collaboration of tenant services.
• Organizes community events in the respective housing units.
• Helps residents establish a tenants’ council.

SUMMARY OF OTHER JOB DUTIES:

• Attends required training sessions conducted by CCSCC
• Participates in Behavioral Health Division meetings and work groups
• Other responsibilities as assigned to support specific department/business needs

QUALIFICATIONS:

Required education and experience:
• Bachelor’s degree in social work, human services, counseling or other behavioral science or equivalent
• Minimum of two year’s experience in human services
• Bi-lingual Spanish, Vietnamese or Mandarin language skills preferred
• Good oral and written English skills
• Automobile and valid CA driver’s license
• Auto liability coverage according to the agency requirements
• If an individual is in recovery, five-six years of sustained recovery is required

Knowledge, skills & abilities
• Excellent cross-cultural, inter-generational and interpersonal skills.
• Knowledge of mental health and alcohol, substance abuse and recovery treatment services a plus
• High energy and patience in working with difficult, non-compliant clients.
• Demonstrated ability to work independently and on a team.
• Computer skills using Windows
• Culturally competent counseling skills
• Understanding of complex client, community and agency issues and ability to take appropriate action
• HMIS and AWARDS training or ability to complete training within 90 days of hire.


HOURS: 20 hours – temporary position

TO APPLY: Please submit resume to jobs@catholiccharitiesscc.org or via fax to 408-944-0276 attn: HR

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant.

Catholic Charities is a non-profit, non-discriminatory service organization and employer. We do not discriminate on the basis of race, color, national origin, religion, sex, age, sexual orientation or disability. Persons seeking employment are entitled to freedom from harassment and retaliation and reasonable accommodation for qualified disabilities.


Contact Information:
Job Code: 2010-72
E-mail: jobs@catholiccharitiesscc.org
Website: http://www.catholiccharitiesscc.org


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