Program Coordinator (Education)

Agency: Catholic Charities of Santa Clara County, Refugee Foster Care
Location: San Jose, CA
Status: Full-time, Non-Exempt
Supervisor: ILP/Education Supervisor
Salary: Commensurate with experience

GENERAL NATURE OF POSITION: Coordinate all educational related program services for K-12 clients.


  • Enroll assigned caseload of K-12 clients in school; withdraw clients from school and oversee school changes as necessary; request and oversee inter/intra-district school transfers as needed

  • Ensure clients are enrolled in and receiving English Language Development (ELD) services as appropriate

  • Request /advocate for grade level adjustments or additional years of school as necessary

  • Act as the educational rights holder for all foster youth, and as such, act as the lead for SST meetings, education assessments, 504 plans and IEPs  

  • Request educational assessments for clients, review findings and identify/recommend appropriate school program placement based on report outcomes; track special education services and ensure implementation at schools

  • Attend, participate in and make recommendations at school meetings such as parent-teacher conferences, truancy reviews or during consultations with school staff

  • Serve as the first point of contact for schools, including, but not limited to: attending Back-to-School nights, establishing and monitoring student portals, obtaining copies of all progress reports, grades and annual English assessments and monitoring school attendance and academic progress

  • Maintain regular contact with school counselors and/or teachers, at least once per semester, to effectively track educational outcomes of youth

  • Accurately document services in AWARDS database and maintain the educational section of client files

  • Connect youth to additional supportive school-based services as the need arises

  • Assist Resource Families with questions about school and navigating school systems

  • Train and educate program staff and Resource Families on relevant education laws, advocacy, and special education eligibility and services

  • Assist ILP Coordinator with Saturday ILP training

  • Co-facilitate a support group for youth at the monthly family night, or take on different family night role

  • Other duties as assigned


  • BA in education, social service, human service or social science area

  • Excellent cross-cultural experience and ability to work well with a diverse population

  • At least 1 year working with immigrant, refugees, or foster youth

  • Excellent oral and written English skills

  • Familiarity with the California education system and/or foster youth education laws

  • Automobile and valid CA driver’s license

  • Auto liability coverage according to the agency requirements

  • Excellent computers skills:  MS Office (all apps)

  • Excellent advocacy skills


  • Masters in Education

  • Multi-lingual in a language commonly spoken by refugees and immigrants (i. e. Arabic, French, Spanish, Swahili,  Burmese, Hindi, Turkish, Farsi, Nepali, Tigrinya, etc.)

  • Prior experience working in a school setting or with educational services

HOURS: Full time. Hours will be based on client and foster family availability. All program staff
will  be expected to work at least one Tuesday night per month and at least one Saturday per

TRAVEL: Bay Area and occasional out-of-state travel required.

This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency’s operations, responsibilities may be modified at any time.

Catholic Charities is a non-profit, non-discriminatory service organization and employer. We do not discriminate on the basis of race, color, national origin, religion, sex, age, sexual orientation or disability. Persons receiving services in our programs are entitled to freedom from harassment and retaliation and reasonable accommodation for qualified disabilities.