Program Manager - CI (2019-110)
Company: Catholic Charities of Santa Clara County
Location: San Jose, CA
Status: Full time
Overview Franklin McKinley Children’s Initiative (FMCI):
The Franklin McKinley Children’s Initiative (FMCI) is a collaboration of community members, service providers and stakeholders in government and education in the Santee neighborhood in East San Jose, CA. The mission of FMCI is to transform community awareness and generate the political will to create systems changes that enable families and service providers to affect the change necessary to see Santee thrive.
With the vision of an environment where families are supported in becoming self-sufficient, where they can thrive in safe neighborhoods and where all children graduate from high school prepared for college or career, FMCI relies on this strong network of academic, safety, and economic development partners dedicated to supporting at-risk children and their families.
The mission of FMCI is to transform community awareness and generate the political will to create systems changes that enable families and service providers to achieve its vision of preparing youth for college/career through the development of an educational pipeline. Every FMCI child graduates High School ready for College and Career. A mission is to develop a community partnership that supports children from cradle to career through; 1) Community Schools; 2) Safe and Strong Neighborhoods; and 3) Economic Development.
Roles and Responsibility:
Manage, supervise and oversee implementation of several Family Resource Centers. Ensure contract compliance tasks and responsibilities: budget management; invoicing; evaluation; staff hiring, training and supervision; support; volunteer management; program development, implementation, and oversight; collaborative/partnership development; community outreach/engagement; quarterly/annual contract status reporting, etc. Ensure that the Catholic Charities mission, vision, and code of ethics is reflected in the work with the team and with the community. Providing services in a place based initiative and aligning goals to serve the community of the Santee neighborhood.
The CI Program Manager will be responsible for, but may not be limited to, the following:
Develop, coordinate, implement and supervise all FRC services and activities focusing on health, early literacy.
• Work closely with Educare model and partners to develop strategies for alignment in practices and streamlining services to families accessing services in the space
• Develop and oversee implementation of outreach and engagement strategies to inform the community of the long-term benefits to a child. who experiences the following activities and support
• Lead, coordinate, and promote interagency collaboration and interface amongst community agencies and leverage programs, services, activities and resources.
• Manage, supervise, and oversee the coordination, mentoring, and professional development of Associate Community Workers, volunteers, and FRC staff.
• Manage the budgets, submit revisions, and submit all required documentation regarding spending including having large purchases approved by First 5.
• Oversee implementation of all program evaluation and assessment processes and tools; prepare and analyze the results of parent surveys and participate in other program needs assessment activities, as appropriate.
• Participate in the development of appropriate policies and procedures for the FRC sites, including safety protocols.
• Oversee and support program staff, volunteers and partners in the implementation and the delivery of all FRC services and activities.
• Schedule and facilitate monthly/quarterly CW, Volunteer, and FRC team meetings, and quarterly trainings, as appropriate.
• Maintain on-going data collection and reporting forms for all scheduled activities.
• Work closely with FRC Supervisors to review and approve the submittal of required monthly data collection and report forms to ensure quality control, and monitor Community Worker, volunteer, and FRC staff performance.
• Serve as a core member of the FIRST 5 Family Resource Center administrative, program planning and on-site support team, and as a representative to regional committees and community agencies.
• Work weekends and evenings, as appropriate, to coordinate, provide and assist in implementation of services and activities for families during non-traditional hours.
• Provide resource and referral for parents/caregivers and collaborative partners to FIRST 5 System of Care services.
• Attend Catholic Charities of Santa Clara County trainings, meetings, and events as required.
• May be required to perform other related duties
• Promote interagency collaboration and interface amongst community agencies to leverage programs, services, activities and resources.
• Participate in Medi-Cal Administrative Activities (MAA) tasks, and complete and submit appropriate reports.
Knowledge, Skills and Abilities:
· Must be able to read, write, speak, and understand the English language; bilingual preferred,
· Ability to work with diverse workgroups and serve families with diverse economic, social, racial, and cultural backgrounds,
· Knowledgeable about local community resources,
· Demonstrate strong coordination, organizational, and time management skills,
· Maintain a professional and confidential work environment,
· Knowledge of child development and behavior,
· Ability to plan, organize, prioritize, and multi-task,
· Serve effectively as a member of a team internally and externally,
· Communicate effectively verbally and in writing,
· Experience working with community members from diverse ethnic, social, and economic backgrounds, with the ability to be culturally sensitive and appropriate,
· Be flexible, proactive, adaptable, and able to work in a fast-paced and changing environment,
· Knowledge of modern office methods and practices, including filing systems, presentations, business correspondence, and report writing, and
· Knowledge of computer programs and internet (i.e., Microsoft Word, Outlook, Power Point, Excel).
Academic and Experience Qualifications:
Qualifications and Requirements
• Bachelor’s Degree (Master’s degree preferred) from an accredited educational institution with major course work in child development, health sciences, social services, public administration, psychology, or a related field or equivalent experience.
• Training and competence in Early Care and Education, strongly preferred.
• Three years of job-related management and supervisory experience with demonstrated competence in early childhood, family support, and school readiness programs and services.
• Experience and ability to work with diverse workgroups and serve families with diverse economic, social and cultural backgrounds.
• Knowledge of community agencies and resources.
• Proficient reading, writing, and presentation skills.
• Ability to establish and maintain personal and programmatic boundaries while providing supportive services.
• Strong interpersonal skills and the ability to relate to individuals who may not share basic commonality, including value systems and behavior norms.
• Demonstrate good writing and organizational skills.
• Maintain a professional, confidential work environment.
• Knowledge of child development and age-appropriate behavior.
• Ability to plan, organize, prioritize and multi-task.
• Serve effectively as a member of a team internally and externally.
• Communicate effectively verbally and in writing.
• Knowledge of modern office methods and practices, including filing systems, business, correspondence, presentations and report writing.
• Knowledge of the internet, computer programs, e.g., Microsoft Word, Outlook, Power Point, Excel, etc.
• Ability to set up for events which may require transporting / lifting materials weighing up to 20 pounds.
• Able to deal with stressful situations
• Bilingual English/Spanish, English/Vietnamese, and/or other language a plus.
• Able to travel between sites and to offsite events throughout the county, as appropriate.
• Local travel required.
• Automobile, California driver’s license and auto insurance as required by the State of California. Employment background screening, including fingerprint clearance, required.
• Must be able to work a flexible schedule, which includes day, evening, weekend, and holiday hours, as appropriate, to coordinate and provide services and activities for families during non-traditional hours.
• Employment background screening required.
Physical, Emotional and Intellectual Demands:
· Fast paced, diverse and dynamic environment,
· The work is sometimes physical, requiring setting up for events which may require transporting or lifting cumbersome materials (i.e., easels, flip charts, refreshments, brochures, chairs, tables),
· Must be able to report to service site on a regular and reliable basis,
· Able to travel between sites and to offsite events throughout the county, as appropriate
· The employee must occasionally lift and/or move up to 25 pounds.
· Works inside & outside including motor vehicle travel between sites.
To Apply: Please submit resume to email@example.com or via fax to 408-944-0276 attn: HR
This position description intends to describe the general nature and level of work being performed by people assigned to this job. It is not intended to include all duties and responsibilities. The order in which duties and responsibilities are listed is not significant. Because of a need to remain responsive to the needs of our clients and our Agency’s operations, responsibilities may be modified at any time.
Catholic Charities is a non-profit, non-discriminatory service organization and employer. We do not discriminate on the basis of race, color, national origin, religion, sex, age, sexual orientation or disability. Persons seeking employment are entitled to freedom from harassment and retaliation and reasonable accommodation for qualified disabilities.