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PG&E Power Shutoff Information

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PG&E is predicting a Public Safety Power Shutoff (PSPS) that may impact portions of Santa Clara County.

  • Up to 38,000 customers, including 1,000 Medical Baseline customers could be impacted.

  • The expected timeline for the PSPS is Wednesday, October 9, as early as 12:00 a.m. The power shutoff could last up to seven days – For more details: PG&E press release

  • As part of PSPS preparedness efforts, PG&E is asking customers to:

    • Update their contact information at or by calling 1-866-743-6589 during normal business hours. PG&E will use this information to alert customers through automated calls, texts, and emails, when possible, prior to, and during, a Public Safety Power Shutoff.

    • Plan for medical needs like medications that require refrigeration or devices that need power.

    • Identify backup charging methods for phones and keep hard copies of emergency numbers.

    • Build or restock your emergency kit with flashlights, fresh batteries, first aid supplies and cash.

    • Keep in mind family members who are elderly, younger children and pets. Information and tips including a safety plan checklist are available at

    • Learn more about wildfire risk and what to do before, during and after an emergency to keep your family safe at PG&E's Safety Action Center.

  • For more information on what to do during and after a Public Safety Power Shutoff, visit:

PG&E  Public Safety Power Shutoff information and resources in multiple languages: 

Spanish -

Mandarin -

Vietnamese -

Tagalog -